Terms of Service

Last updated: September 6, 2026

1. Overview

This website is operated by Spektrek ("Spektrek", "we", "us" or "our").

These Terms of Service ("Terms") govern your access to and use of spektrek.com, including our website, products, services, content and any purchases made through the website.

By accessing our website or placing an order, you agree to these Terms and any policies referenced in them, including our Privacy Policy, Refund & Return Policy and Shipping Policy.

If you do not agree with these Terms, you should not use our website or purchase our products.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into an agreement under the laws applicable to you.

If you purchase on behalf of a business or organization, you confirm that you have the authority to bind that business or organization.

3. Use of the Website

You may use our website only for lawful purposes.

You may not:

• Use the website for fraudulent, unlawful or abusive purposes.

• Attempt to gain unauthorized access to our systems or accounts.

• Introduce viruses, malware or other harmful code.

• Interfere with the security or operation of the website.

• Scrape, copy or reproduce substantial portions of the website without our permission.

• Impersonate another person or provide misleading information.

• Use our products or website in a manner that violates applicable law.

• Abuse, manipulate or fraudulently exploit our return, refund, warranty or customer-service processes.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, systems or legal rights, subject to applicable law.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information on our website are accurate.

However, colors and visual details may appear differently depending on your device, screen settings and other factors.

Product specifications may change over time due to manufacturing updates, component availability or product improvements.

Where applicable, compatibility information relating to third-party products or brands is provided for informational purposes.

5. Third-Party Brands and Compatibility

References to third-party brands, including Cardo, Sena or other manufacturers, are used solely for compatibility, comparison or identification purposes.

Spektrek is an independent brand and is not affiliated with, endorsed by, sponsored by or otherwise associated with those third-party companies unless expressly stated otherwise.

You are responsible for confirming that a product is suitable for your particular equipment, use case and intended application. 

6. Prices and Availability

Prices and product availability may change at any time.

We reserve the right to limit quantities purchased by an individual customer, household, account, business or geographic region where reasonably necessary, including to prevent fraud, abuse or unauthorized resale.

We may discontinue products or modify product specifications at any time.

If we discover an obvious pricing or listing error, we may correct the error and, where legally permitted, cancel an order affected by the error and refund any payment already made.

7. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An automated order confirmation confirms that we have received your order; it does not necessarily mean that the order has been finally accepted for fulfillment.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable.

• We identify an obvious pricing or listing error.

• We reasonably suspect fraud or unauthorized activity.

• The order contains inaccurate or incomplete information.

• The order appears to be intended for prohibited resale or other unauthorized activity.

• Fulfilling the order would violate applicable law.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

8. Billing and Account Information

You agree to provide accurate, complete and current billing, shipping and contact information.

You are responsible for ensuring that your information remains accurate so that we can process your order and contact you where necessary.

We are not responsible for delays or failed delivery caused by information that you provided incorrectly or incompletely, subject to applicable consumer law.

9. Intellectual Property

All content on this website, including text, graphics, photographs, product images, logos, designs, videos, layouts, icons and other materials, is owned by or licensed to Spektrek unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, license or commercially exploit our content without our prior written permission.

Nothing in these Terms grants you ownership of any intellectual property belonging to Spektrek.

10. User Submissions and Reviews

If you submit reviews, feedback, photographs, comments or other content to us, you confirm that you have the right to provide that content and that it does not infringe the rights of another person.

To the extent permitted by law, you grant Spektrek a non-exclusive, worldwide, royalty-free license to use, reproduce, display and distribute such content for legitimate business and marketing purposes.

We reserve the right to remove content that is unlawful, misleading, abusive, fraudulent, defamatory or otherwise inappropriate.

11. Third-Party Services and Links

Our website may use or link to third-party services, websites, payment providers, carriers, analytics providers or other external services.

We are not responsible for the content, availability, security or practices of third-party websites or services that we do not control.

Your use of third-party services may be subject to their own terms and privacy policies.

12. Personal Information

Your use of our website and submission of personal information is governed by our Privacy Policy.

13. Errors and Omissions

From time to time, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability or other information.

We reserve the right to correct such errors and update information where reasonably necessary.

Nothing in this section limits mandatory consumer rights.

14. Promotions and Discounts

Promotions, discount codes and offers may be subject to additional terms.

Unless otherwise stated, promotions cannot be combined and may be limited to one use per customer or order.

We reserve the right to cancel or refuse promotional benefits where we reasonably determine that a promotion has been used fraudulently, abusively or contrary to its stated conditions.

15. Warranty and Consumer Rights

Products sold by Spektrek are subject to applicable statutory consumer rights and guarantees.

Where Spektrek provides an additional commercial warranty, the terms of that warranty are described in our Refund & Return Policy or other applicable warranty documentation.

Nothing in these Terms excludes or restricts consumer rights that cannot legally be excluded or restricted.

16. Disclaimer

To the maximum extent permitted by applicable law, Spektrek does not guarantee that the website will always be available, uninterrupted, secure or error-free.

Website content is provided for general informational purposes and may be changed or updated without notice.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Limitation of Liability

To the maximum extent permitted by law, Spektrek shall not be liable for indirect, incidental, special, consequential or punitive losses arising from the use of the website or products.

This includes, where legally permitted, loss of profits, revenue, business opportunities, data or anticipated savings.

Nothing in these Terms limits liability for matters that cannot legally be limited, including liability that cannot be excluded under mandatory consumer protection law.

18. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold Spektrek harmless from claims, losses, liabilities, damages and reasonable costs arising from your unlawful use of the website, your violation of these Terms, or your infringement of the rights of another person.

This section does not apply to the extent that the relevant claim results from Spektrek's own unlawful conduct or liability that cannot legally be excluded.

19. Fraud and Abuse

We take fraudulent or abusive activity seriously.

Where permitted by law, we may investigate activity involving payment fraud, false claims, repeated abusive returns, warranty abuse, unauthorized resale, chargeback abuse, identity misrepresentation or other conduct intended to obtain products, refunds or services improperly.

We may take reasonable measures to protect our business, customers and payment systems, including cancelling suspicious orders, restricting accounts or refusing voluntary benefits where legally permitted.

20. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall remain in effect.

21. Entire Agreement

These Terms, together with the policies expressly referenced in them, constitute the agreement between you and Spektrek regarding your use of the website and purchases made through it, except where mandatory law provides otherwise.

22. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be posted on this page with an updated revision date.

Your continued use of the website after changes have been posted constitutes acceptance of the updated Terms to the extent permitted by law.

23. Governing Law

These Terms are governed by the laws of the Netherlands.

If you are a consumer residing in another country within the European Union, this choice of law does not deprive you of mandatory consumer protection rights granted to you by the law that applies to your situation.

24. Contact Information

Questions regarding these Terms can be sent to:

Spektrek
Email: info@spektrek.com
KvK: 91538327
VAT ID: NL004898470B52